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Privacy Policy

At Swerve, we respect your privacy and are committed to maintaining it. Full details of our privacy policy are given below. In the event that we make any changes to the policy, the information below will be updated immediately.

How do we use the information you give us?
We use the information you provide us:

  • To process your order and if subscribed to our mailing list to inform you by email or other available means of products, services, promotions and special offers from Simply Urban Ltd.
  • We will only contact you by telephone if there is a query regarding your order.

The type of information we will collect about you includes:

  • Your name Address
  • Phone number
  • Email address
  • Items Ordered
  • IP Address

We will never collect sensitive information about you without your explicit consent.

Disclosing information we collect to third parties
We never sell or give your personal information to anyone including third parties. The personal information that we hold will be held securely in accordance with our internal security policy and the law.

Customer Consent
By using our website, you consent to the information you provide being processed for any of the above purposes & also accept all the terms and conditions for using and placing orders on

Cookies are small pieces of electronic information that are stored by your browser on to your computer hard drive.

We use cookies for the following reasons:

  • To make sure that items are placed into your Shopping Basket and orders are processed correctly.
  • To identify you as you travel around our site.

No recognisable personal information is stored in the cookie that can link it back to an individual.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

If you have any questions/comments about privacy, you should email us.

At Swerve we take your online security very seriously. Full details of how we protect the information you provide us are given below.

When you place your order, you are offered the use of an advanced secure server. The secure server software encrypts all information you input before it is sent to us. As an additional security measure, credit card numbers are encrypted both before an order is processed and when stored on our database.

We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.  We also a PCI compliance website.

To check the security of our website, simply look in the lower bar of your browser when you fill in your payment details. You will see an unbroken key or closed lock, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.