About Us
We guarantee 100% authenticity and quality on all our products If for any reason you are not satisfied with your product we offer a 14-day refund or an exchange policy subject to availability. Your statutory rights are not affected.
Our aim is to provide our customers with the best possible customer service and value for money. We offer you the latest designer fashion at the fraction of the retail price, with savings of up to 70%.
Swerve Clothing are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on our Contact page.
Our Contact details:
Swerve
Access Office Suite 15 62 Portman Road READING Berkshire RG30 1EA United Kingdom
Phone: 0118 958 1634
Email: contact@swerve.co.uk
Simply Urban Ltd - Company No: 5957508 - Registered in England and Wales
VAT No: 924 6311 37
Making A Purchase
We Accept All Major Debit & Credit Cards Including VISA ELECTRON and SOLO cards, we also accept PAYPAL payments.
Credit Card Security:
At Swerve Clothing we take fraud very seriously & therefore have placed few systems to ensure the authenticity of the order.
To combat credit card fraud we only ship to the address where the CREDIT/DEBIT card is registered, please ensure details provided are as shown on your bank statement.
SSL Technology Security:
When you place your order, you are offered the use of an advanced secure server. The secure server software encrypts all information you input before it is sent to us.
As an additional security measure, credit card numbers are encrypted both before an order is processed and when stored on our database.
We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.
To check the security of our website, simply look in the lower bar of your browser when you fill in your payment details. You will see an unbroken key or closed lock, showing that encryption is active and your information is secure. For security reasons,
we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.
Disclaimer
The Management of Swerve reserve the rights to refuse any order(s) placed on our website.
Please note all goods on this web site are subject to availability.
Every effort has been made to ensure that the colour representation of items shown is as accurate as possible, however, onscreen colours may vary slightly from the actual product colour.
The sale of goods by Swerve Clothing is in no way endorsed by or associated with any Manufacturers whose products are sold through our website.
All trademarks of the manufacturers are registered trademarks of their original owners who reserve all rights and ownership. All text & pictures used in this web site remain the property of Swerve clothing. No part of this website may be used for commercial use without prior agreement from Swerve Clothing.
Shipping And Handling
Swerve Clothing delivers to any destination in the mainland UK and Northern Ireland for £2.99, regardless of order size. Most orders should be received within 5 working days.
All goods will require a signature on receipt as proof of delivery. Please contact us by email fax or telephone if your goods are not received within 10 working days.
NEXT WORKING DAY DELIVERIES
We can arrange next day delivery at a cost of £4.99, please select this option at checkout, orders placed by 2.30 pm will be sent by Special Delivery which will arrive before 1.00pm next day. This service is only available from Monday to Friday.
EUROPEAN DELIVERIES
We can now deliver to the following European countries at a flat rate of £7.50:
Ireland (Rebublic of)
Belgium
Finland
Germany
Italy
Luxembourg
Netherlands
Norway
Spain
Sweden
Switzerland
Most European orders should be received within 14 working days. All goods will require a signature on receipt as proof of delivery. Please contact us by email fax or telephone if your goods are not received within 18 working days.
NORTH AMERICA & CANADA DELIVERIES
Deliveries to North America & Canada are charged at a flat rate of £9.99. Please note it can take up to 72 hours to verify your payment details with your bank before goods can be shipped. Deliveries will be sent by Airmail Signed For (at least 10 days), a signature will be required on arrival of goods.
BFPO DELIVERIES
We can ship to BFPO addresses for £2.99, regardless of order size, please use the Standard U.K delivery address option.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under within 14 days.
Credit Card Security
At Swerve we take your online security very seriously. Full details of how we protect the information you provide us are given below.
When you place your order, you are offered the use of an advanced secure server through Protox. The secure server software encrypts all information you input.
As an additional security measure, credit card numbers are encrypted both before an order is processed.
We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.
To check the security of our website, simply look in the address browser when you fill in your payment details. You will see an https://, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0118 958 1634 (International +44 0118 958 1634) or fax us on or write to us at Access Office Suite 15 62 Portman Road READING Berkshire RG30 1EA United Kingdom
Privacy Policy
At Swerve, we respect your privacy and are committed to maintaining it. Full details of our privacy policy are given below. In the event that we make any changes to the policy, the information below will be updated immediately. Please
note that you have agreed to our Privacy Policy by accepting the terms and conditions.
Returns Policy
Exchange/Cancellation Policy:
Any item(s) can be returned for a exchange, if it qualifies under the following terms:
You can cancel your order within 14 days of delivery. The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt.
Please also note that for Hygiene reasons we are unable exchange underwear and hosiery or any goods that have been damaged while being worn or washed.
Returned goods should be sent by recorded delivery as we are not liable for items lost in the post. Postage paid for returning goods for exchange are not refundable.
You will have to pay for postage to return the item to us but we will not charge any extra to return the exchanged item to you.
Refund Policy:
Any item(s) can be returned for a refund, if it qualifies under the following terms:
You can cancel your order within 14 days of delivery and send it for refund. The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt.
Please also note that for Hygiene reasons we are unable to refund Underwear and hosiery or any goods that have been damaged while being worn or washed.
Returned goods should be sent by recorded delivery as we are not liable for items lost in the post. Postage incurred when ordering or returning goods are not refundable.
Please do not return any goods for a Refund or Exchange unless you qualify under all the above terms and conditions, as we will be unable to process the refund.
Please allow up to 14 working days for your account to be credited from the day we receive your cancellation.
Please note that when you place your order you are accepting the above refund policy.
Swerve Clothing are not liable for any consequential loss that might result from the use or of inability to use of our website.
E&OE.
EPOS Software Information
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